Privacy Policy for SystemStack AI
Effective Date: [Date]
This Privacy Policy describes how SystemStack AI ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from https://systemstack.ai (the "Site") and use our services. By visiting or using the Site and our services, you agree to the practices described in this policy.
Information We Collect
Personal Information You Directly Provide
We collect personal information that you voluntarily provide to us when you interact with the Site or our services. This may include:
- Contact Information: Name, email address, phone number, mailing address.
- Account Information: Username, password (hashed), and other information provided when you create an account.
- Payment Information: Billing address and payment card details (processed by third-party payment processors, we do not store full card details).
- Communication Information: Content of messages and communications you send to us, such as customer support inquiries.
- Other information you choose to provide, such as feedback or survey responses.
Information Collected Automatically
When you visit and use our Site, we may automatically collect certain information about your device and your usage of the Site, including:
- Device Information: IP address, browser type, operating system, unique device identifiers.
- Usage Data: Pages viewed, links clicked, duration of visit, referring URL, search terms used.
- Location Information: Approximate location based on your IP address.
We collect this information using cookies, web beacons, and similar tracking technologies. You can control the use of cookies through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain the Site and Services: Operating, delivering, and improving our AI automation services.
- To Process Transactions: Fulfilling orders, processing payments, and managing subscriptions.
- To Communicate with You: Responding to inquiries, providing customer support, sending service updates and technical notices.
- To Personalize Your Experience: Tailoring content and features to your interests.
- For Marketing and Promotional Purposes: Sending you marketing communications (where permitted by law and your preferences).
- For Analytics and Improvement: Analyzing usage trends to understand how users interact with our Site and services and improve them.
- For Security and Fraud Prevention: Protecting our Site and users from fraudulent and malicious activity.
- To Comply with Legal Obligations: Meeting legal, regulatory, and compliance requirements.
How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: With third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Affiliates: With our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may share your information with your consent or at your direction.
We do not sell your personal information to third parties.
Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. [Consider adding details about specific data types and retention periods if known].
Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information.
- Objection: Object to the processing of your personal information.
- Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Withdraw Consent: Withdraw your consent at any time where we rely on your consent to process your personal information.
To exercise these rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to collect and use information about you. For more information about how we use cookies and your choices regarding cookies, please see our Cookie Policy [Link to Cookie Policy if you have one, otherwise mention it here].
Children's Privacy
Our Site and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Judgement Media Ltd
22 Wenlock Street
London
N1 7GU
United Kingdom
Email: [email protected]